Frequently Asked Questions Q&A

Q: How to store dried fruits?
A: Place it in a dry and cool place where it will not be exposed to the sun, or place it on the door of the refrigerator for refrigeration.
However, after opening, it is easy to be damp or deteriorated when exposed to air. It is recommended to consume as soon as possible after opening!

Q: How to store dried fruits?
A: Place it in a dry and cool place where it will not be exposed to the sun, or place it on the door of the refrigerator for refrigeration.
However, after opening, the jam is prone to deterioration when exposed to air. It is recommended to eat it as soon as possible within half a month after opening!

Q: What is the difference between low-temperature baking and general baking?
A: Generally, the dried fruit on the market is baked at high temperature. Although high-temperature baking can shorten the process time of dried fruit, it also loses the nutrition of the fruit itself! It becomes too dry.
The low-temperature baking takes nearly twice as long as the high-temperature baking, but it can retain the nutrients of the fruit itself!

Q: Why do I have to pay 200 yuan for the return of non-defective products?
A: Even if it is a non-defective and unopened return product, Guoyu will not sell it to other customers.
Therefore, we will need to charge 200 yuan for freight and various parts of the handling fee, and we need to absorb other costs by ourselves.

Q: How to count defective goods?
A: Defective goods must be taken by the buyer, and the seller determines that the appearance of the product packaging is damaged, the packaging is damaged during transportation, and the food is not fresh.
(If the carton is damaged, it will not be regarded as a defective product)

Q: How many days after ordering to ship?
A: Spot goods will be shipped within 2 days (excluding holidays)!
The shipping date of pre-ordered products is mainly marked on the product page of the official website!

Q: How much is the free shipping and shipping cost?
A: Free shipping for a single order over $1800! Shipping fee is $80 for less than $1800!